Photo documentation is becoming standard practice in frontline operations. And for a good reason. The “proof is in the pudding,” and a “picture is worth a thousand words” – photos provide a visual version of the truth. Photos explain and […]
Operations
Many operations leaders make the costly mistake of underestimating the importance of developing standard operating procedures (SOPs.) And it’s easy to see why. With tons of moving parts, it can be tempting to push the creation of SOPs to another […]
4 Ways Digitization Supports The Middle Of Frontline Operations Middle management provides a crucial link between executive leaders and frontline employees. They’re the doers. Middle managers offer inspiration, motivation, direction, and discipline to the frontline workers responsible for getting the […]
Let’s be honest. Frontline workers are the face and cornerstone of any business. And it’s essential to track progress and enforce standard ways of working. But how you do it can have a significant impact on your bottom line. According […]
Most organizations with frontline operations are currently dealing with staffing shortages caused by the waning of the pandemic and sudden increase in demand. The complex safety protocols and the protracted vaccination rollout have made it hard to fill every position […]
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