TrustPlace Public Health & Safety Portal

Last Updated on May 12, 2021


3730 N. Clark St
Chicago IL, 60613

Last Updated on May 12, 2021

Property Information

We appreciate you looking over our safety measures. Should you have any questions about our safety or COVID-19 protocols, please ask any staff member. 

We ask that while you are onsite, please follow all COVID-19 policies. 

Compliance Tracker

Last 30 days

On Time Completed Procedures Reported

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Property Plan Information

Checklist Items

Health and Safety Compliance
Plan & Status Report


COVID Reopening

CHECKLIST - For FOH Staff & Patrons Event 8

  • Fresh, moving air is the best-known way to mitigate the risk of infection from another persons aerosolized droplets. Consistent with CDC guidance for large events and gatherings, consider holding events outdoors where feasible. For indoor events, open doors and windows to the extent consistent with venue security. Consult an HVAC technician to maximize air exchange. Air filters with a MERV-13 rating or higher provide maximum protection.
  • Consider requiring all production and crowd-facing staff to wear correctly fitting and effective facial coverings at all times during an event. Recommend face coverings for patrons when not consuming food or beverage.
  • To encourage patron social distancing, consider staggered entry times on tickets, and creating physical barriers. Examples of barriers include blocking out seating, creating a modified pod layout, pedestrian barricade, wayfinding signage and floor markings. Encourage groups not to mingle with other groups. Consider eliminating intermissions in order to discourage group gatherings at congestion points. Consider a pre-show announcement to patrons that communicates your venue's protocols. Post health-related rules for guest conduct wherever such rules are currently posted. Review your floor or seating plan to separate performers on stage from the closest seats or guests.
  • Where possible, use touchless soap, paper towel and hand sanitizer dispensers, as well as. Use Hand sanitizer that contains at least 60% alcohol. Encourage all guests to pre-purchase tickets for events, and use touchless payment and ticketing options when available. For show programs or food and beverage menus, use disposable or digital app based versions. Consider eliminating cash transactions to speed up lines for food, beverage and merchandise.
  • Create a cleaning schedule and procedure for high touch surfaces, high traffic areas, and other areas where people gather. Use cleaning supplies listed by the Environmental Protection Agency and Department of Environmental Conservation as effective against COVID-19.
  • There is limited scientific value to temperature checks with inexpensive thermal scanners and requiring guests to answer health screening questions outside the point of entry. Even if these measures are primarily "health theater" they are still valuable, so long as they do not increase crowd density outside venue doors.
  • Reduce exposure to unmasked guests by limiting food and beverage services to outdoor locations if able. Applying CDC guidance for bars and restaurants, replace reusable menus with app-based or disposable paper menus. Eliminate buffet-style service in favor of single serve and disposable items.
  • Have an onsite health coordinator and a clear and concise written internal COVID-19 safety plan that is consistent with local, state and federal guidelines. Update employee handbooks with this information, and consider including how you safely address non-compliance. Train staff to enforce health and safety rules by teaching them the basic science regarding transmission and infection, and teach how to communicate the venues expectations of guests.

CHECKLIST - For BOH Staff & Performers Event 6

  • Promote social distancing backstage by reducing occupancy of confined spaces with limited air circulation, such as dressing rooms, mix positions, and recording booths. Ensure dressing rooms are marked for social distancing, and have artists and crew consider using their van or bus as an alternate dressing area. Stagger load in and staff call times. When conducting pre-production of an event, communicate with all parties the venue's procedures and expectations prior to arrival. Performers should observe social distancing when not on stage.
  • Have protocols in place so that a presumptive COVID-19 positive individual does not arrive at the venue. This plan should ensure that a symptomatic individual does not return to the venue until 1) a negative COVID-19 PCR test is confirmed or 2) for confirmed positive cases, until at least ten days have passed with no fever for 24 hours (without fever-reducing medication) and an improvement of symptoms. Any person who has been exposed to someone with COVID-19 must fulfill all quarantine requirements per CDC guidelines before entering the venue. If your state or local guidelines are requiring tests or vaccination to attend events, verify that all test results are from the preceding 72 hours (or in accordance with the current CDC guidelines). Coronavirus vaccines are available throughout the United States to anyone 16 and older, and PCR tests remain highly accurate and free. Employers and contractors can require proof of vaccination, a negative test result, or both as a condition of entering the event site.
  • Require that all staff and performers wear properly fitting face coverings unless one would prevent them from doing their job, including vaccinated staff. Communicate before people arrive on site your position that other than performers on stage, face coverings will help ensure the venue site is safe.
  • Eliminate buffet-style backstage catering. Use single serve items like disposable plates, cups, and plastic eating utensils. Discourage the sharing of food and drink items and encourage social distancing while people are eating and drinking per CDC's restaurant guidance.
  • Consider CDC guidance for hair salons that applies to artists' event-related hair, make-up, and wardrobe prep areas. Clean dressing rooms before, during and after each artist.
  • Encourage artists to supply their own performance-related personal items, such as microphones, cables, and backline equipment. Where this is not feasible or industry standard, venue staff should disinfect house equipment before the event, between acts, and after the performance.
Note: This information is self-reported and managed solely by the Property.