TrustPlace Public Health & Safety Portal

Last Updated on April 9, 2021

Metro

3730 N. Clark St
Chicago IL, 60613

Last Updated on April 9, 2021

Property Information

We appreciate you looking over our safety measures. Should you have any questions about our safety or COVID-19 protocols, please ask any staff member. 

We ask that while you are onsite, please follow all COVID-19 policies. 

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Health and Safety Compliance
Plan & Status Report

For
Metro

COVID Reopening

ESA Reopening - HVAC & Air Quality Event 7

  • Open outdoor air dampers beyond minimum settings to reduce or eliminate HVAC air recirculation.
  • Open windows and doors, when weather conditions allow and consistent with venue security to increase outdoor airflow. Do not open windows and doors if doing so poses a safety or health risk (e.g., risk of falling, triggering asthma symptoms) to occupants in the building.
  • Use fans to increase the effectiveness of open windows. To safely achieve this, fan placement is important and will vary based on room configuration. Avoid placing fans in a way that could potentially cause contaminated air to flow directly from one person to another.
  • Turn off any demand-controlled ventilation (DCV) controls that reduce air supply based on occupancy or temperature during occupied hours. In buildings where the HVAC fan operation can be controlled at the thermostat, set the fan to the u201conu201d position instead of u201cauto,u201d which will operate the fan continuously, even when heating or air-conditioning is not required.
  • Increase air filtration to as high as possible without significantly reducing design airflow. Increased filtration efficiency is especially helpful when enhanced outdoor air delivery options are limited. MERV u226513 (or ISO equivalent) is efficient at capturing airborne viruses.
  • Consider running the HVAC system at maximum outside airflow for 2 hours before and after the building is occupied.
  • Ensure restroom exhaust fans are functional and operating at full capacity when the building is occupied.

ESA Reopening - FOH Event 21

  • Follow the transmission risk chart to evaluate your venue's safety
  • Encourage guests to pre-purchase tickets online
  • Stagger entry times to allow patrons to maintain proper distance while heading to their designated viewing area
  • Physical barriers are in place to maintain 6' between groups while inside the venue
  • Wayfinding signage is placed throughout the venue to direct patrons in one direction
  • Inform staff they must encourage patrons from mingling with other groups
  • Eliminate intermission to discourage group gatherings
  • Have a pre-show announcement communicating the venue protocols
  • Utilize touchless payment options
  • Post health-related rules for guest conduct wherever such rules are currently posted
  • Review the Floor or Seating Plan to Separate Performers and Guests
  • Use disposable or digital menus
  • Eliminate cash transactions
  • All patrons are wearing face coverings when not consuming food or drinking a beverage
  • Limit food and drink consumption to outside If possible
  • Eliminate "Buffet Style" Dining
  • Guests are provided single use utensils
  • Verify staff are trained on the current COVID-19 state and federal regulations
  • All staff members are wearing effective face coverings even if they are vaccinated
  • Verify staff are aware of how to communicate with guests in a safe manner
  • Consider having guest fill out a health screening survey prior to entry

ESA Reopening - Cleaning & Disinfecting Event 6

  • Utilize touchless soap dispensers in bathrooms
  • Utilize touchless paper towel dispensers in bathrooms
  • Utilize touchless hand sanitizer dispensers
  • Utilize a disinfectant to clean house equipment before the event
  • Utilize a disinfectant to clean house equipment between acts during the event
  • Utilize a disinfectant to clean house equipment after event

ESA Reopening - BOH Event 4

  • Dressing rooms are marked for social distancing
  • Stagger load in and staff call times
  • All parties are aware of the venue's COVID Policy
  • All staff members are wearing effective face coverings even if they are vaccinated

ESA Reopening - Third Party Vendors Event 6

  • Vendors have been either vaccinated or tested negative for COVID-19 within the past 72 hours before the event
  • Vendors must wear masks while onsite even if they are vaccinated
  • Hair and makeup vendors are stationed in a well-ventilated area
  • Encourage artists to utilize their own performance-related items (Microphones, Cables, Backline Equipment)
  • Provide physical barriers for artists while performing
  • Consider having vendors fill out a health screening survey prior to entry
Note: This information is self-reported and managed solely by the Property.