TrustPlace for Hotels & Hospitality

Adapt and Overcome - Use Technology to Manage Increased Operations

By now, most hotels & hospitality establishments have partially reopened. Very quickly they have pivoted to implement the many new guidelines to ensure the health and safety of their employees and patrons. However, the increase in operational requirements is still a major challenge for hotels. It is also difficult to implement policy and process changes in a systematic way.

How can a hotel digitize frontline operational processes to consistently ensure that all is done to create the safest possible environment? How can hotels be fully transparent to their guests?

TrustPlace helps hotels digitize their recurring operational procedures using a simple but powerful checklist based system, with a mobile app that puts the latest task lists and reference material at the fingertips of frontline staff and managers.

Our Hotel & Hospitality starter library contains:

We also can help you manage multiple locations and different hotel footprints – all in one standardized system that can “roll up” to centralized management.

The TrustPlace Mobile Companion

Plan the Work, Work the Plan

Any hotel operator understands that good preparation and planning is a prerequisite for good outcomes. TrustPlace gives hotel operators the tools to develop a systematic routine for all operational practices by automatically generating certification tasks on a daily, weekly, or monthly basis.

You can divide up your property into Zones and assign tasks to staff. And completing tasks could not be easier, as we provide the TrustPlace mobile companion for staff to report completion of tasks while giving them valuable detailed instructions on how to complete those tasks.

Provide Transparency to Your Employees and Patrons

It is important to share the hard work and dedication that goes into a comprehensive health and safety plan at a store. If you are doing the work, why not show your patrons the full scope of what you are doing? Is it enough to just say you are being safe? Or is there a better way?

TrustPlace provides hotels the capability to publish a comprehensive, detailed plan in a way that promotes transparency and accountability. For each property, you can publish to the TrustPlace portal your own health and safety compliance plan and performance. You can choose how often to update and preview the changes before you update.

Provide a link to your TrustPlace Portal from your website, your FaceBook page, or send it out via email.

We also will send you decals with a QR code you can place on your door or other places. The QR code links directly to your portal page and is easily readable on mobile devices.

We also will send you decals with a QR code you can place on your door or other places. The QR code links directly to your portal page and is easily readable on mobile devices.

Be Ready for Difficult Events - Systematically Addressing Infections and Proving Duty of Care

The difficulty operating in the midst of a global pandemic is that despite the best efforts of all to provide the safest possible environment, infections can still occur – your employees or patrons may become COVID-19 positive.

TrustPlace can help you by providing a “playbook” in the system to handle these Events. It is of vital importance once an infection is confirmed that you help stop the spread in its tracks, and document the steps along the way.

Also, in the event you are called by authorities or through the legal process to demonstrate that you have provided “duty of care”, the electronic records of your ongoing compliance efforts are available to show your plan and compliance efforts. Without this, it will be difficult to establish proof of compliance and complicate your response to any inquiries.