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Digitize & Analyze Built World Operations Across Locations

Finally, an affordable, flexible, no-code tool to digitize, automate, and analyze built-world operations, boosting productivity and governance across all your locations.

Shed the patchwork of multiple systems and non-digital ways of working for a powerful, all-in-one platform.

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Works the Way You Work

TrustPlace Fixes These Problems

Management Challenges
  • No system of record for initiating and tracking activities
  • Slow roll-out of changes to operational processes
  • Lack of visibility into operations and compliance status
  • Difficulty scaling best practices across locations
  • Lack of KPIs and analytics for key functions
Staff Challenges
  • Over-reliance on tribal knowledge for what/how to do
  • Important information not accessible to frontline staff
  • Forgetting to perform important scheduled tasks
  • Staff training and reinforcement learning gaps
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Other Solutions Aren’t Effective

No Digital Solution
  • Email ineffective implementing operational changes
  • Existing systems don’t address many operational use cases, leaving digital "gaps" in your operations
  • Paper forms, binders, and other non-digital ways of working are obsolete
  • E-forms, Excel forms, and other doc storage not accessible or useful
Other Solutions Inadequate
  • Training systems not integrated with everyday work
  • Existing systems locked up on PCs with no mobile access
  • Other solutions have multiple complicated modules that are difficult to adapt to the way you work
  • Too many overlapping or redundant systems
  • Other solutions are expensive and difficult to implement + scale across multiple locations
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What is the Value of Digitizing Frontline Operations?

The world of operations performed by people in real life is largely analog. A Digital Operating System like TrustPlace facilitates the timely capture and distribution of digital information in an organization, making staff and operations more effective in an analog world. See more about the Industries we serve.

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By The Numbers

According to a new McKinsey & Co study, the benefits of digitizing frontline operations at scale are substantial:

15- 16 %
improvement in staff labor productivity
10- 11 %
improvement in process speed and throughput
10- 11 %
improvement in quality

Some Things You Can Power Up with TrustPlace

Operations Tracking

Automate processes & daily work; standardize ways of working across locations & track results along the way

Carbon Accounting

Automate and standardize the often inconsistent, expensive, and people-intensive process of carbon accounting and analysis.

Staff Training

Provide staff training materials (manuals, documents, text, images, videos) and put them in context of operational tasks

Work Instructions

Provide detailed work instructions & checklists, allow capture of results including photos & video

Inspections & Audits

Administer, schedule, and track inspections / audits to ensure processes and conditions are in compliance with standards

Incident Management

Provide a structured approach to tracking and managing incidents; generate and assign multiple tasks related to an incident

IoT Remote Monitoring

Collect and track important sensor data throughout the facility for 24x7 remote monitoring; trigger workflows for exception conditions

Maintenance

Schedule and perform maintenance tasks on equipment and facilities, provide manuals and detailed work instructions

Transforming Your Operations with TrustPlace

After you decide what operational use cases and locations to deploy, think of these as the next steps to move toward digital transformation:

STEP 1
Organize & Harness Your Organization’s Knowledge: Reference Cards

Using TrustPlace’s Reference Card module, structure all of your important information into Libraries and Collections. This is the backbone of your digital operations, as it contains important knowledge about how to work. This information is made up of formatted Rich Text, Images, Videos, PDFs, and other file attachments – and is indexed for search.

Reference Cards break up information into smaller, digestible “chunks” that, when published, can be searched, viewed through the Reference Card module, or routed to users in the context of their work. Some uses for Reference Cards include:

  • Work Instructions
  • Manuals
  • Policies
  • Training
STEP 2
Structure Your Organization for Success: Properties, Zones, IoT Sensors

TrustPlace is designed to manage multiple locations into Properties. Each Property can be structured into Zones. This helps the organization assign Tasks to the proper area.

Use our Type system to group Properties and Zones. This way, you can identify standard ways of working for each type of Property and Zone, helping scale your operations across locations while taking into account their differences.

Use our IoT module to monitor your sensor data from equipment or other environmental conditions, taking action with our Workflow engine when conditions are out-of-bounds.

STEP 3
Define & Automate Operations: Workflows

TrustPlace works the way you work. Workflows in TrustPlace consist of Checklists and Data Collection Forms, along with relevant Reference Cards. You develop your library of Workflows and then decide how you want to utilize them to manage and track your operations.

Workflows automatically generate Tasks on a recurring Time basis schedule (daily, weekly, etc.), or they can be initiated by a user using Events. For example, you can set up a Compliance Inspection as a recurring monthly task, or it can be initiated by an inspector on an as-needed basis.
.

STEP 4
Manage & Do The Work: Tasks & Instant Messaging

Tasks are generated by the system according to how you set up your Workflows (Time or Event-based). Tasks show up on each user’s Task Dashboard, based on how you assign those tasks. Tasks have due dates and status (open, in-process, closed).

Using our Web, Smartphone, or Tablet app, staff sees the Tasks assigned to them and responds by entering information against the Checklists and Data Collection Form. They also can view the relevant Reference Cards at a glance. Our Mobile Companion has full access to the Tasks, and users can even augment their responses with camera shots from their phones.

Our Instant Messaging & Notifications module facilitates non-email communication between teams and records the history of discussions all in one place. Notifications let people know that they have been assigned to Tasks and also if the Task is overdue.

 

STEP 5
Promote Transparency & Accountability: Reporting, Dashboards, Public Portal

Managers of a Zone or a Property can easily view the status and results of Tasks, including status and data collected. TrustPlace also has an Activity Log so that you can see everything that has been done against a Task, including the user ID and timestamp. Everything can also be viewed across the entire organization, creating a “closed-loop” system.

We provide a Dashboard to report summary statistics on Task progress by category and different date buckets.

Finally, we offer the capability to publish public reports and workflow-enabled data collection forms (accessible by a QR code) via the TrustPlace Public Portal.

STEP 6
Harvest The Digital Dividend: Advanced Analytics

Built on top of TrustPlace’s no-code platform,  TrustPlace Advanced Analytics provides operations leaders with a highly configurable set of multi-dimensional data analysis views – including KPIs, visualizations, and machine learning-derived insights.

Going far beyond traditional financial metrics, operations advanced analytics helps companies back up high-velocity decisions with lighting-fast insights aggregated from the “ground truth” across the footprint of the entire operation.

TrustPlace Advance Analytics can identify trends and outliers in IoT sensor data, providing insight into built-world conditions. Machine learning-powered anomaly detection can continuously analyze sensor data to discover anomalies, giving operations leaders the insights to act when business changes occur.

"I couldn't be happier with our decision to move forward with TrustPlace. It's been an absolute pleasure. I've never felt so much confidence in a third-party provider as I do with TrustPlace."
Patrick Papia
Patrick PapiaVP of Operations at Prosper Life Care
"We wanted to automate the collection of this information for a while - we’ve tried current systems - they just weren’t easy to use - TrustPlace is!"
BarFly Ventures
BarFly VenturesHopCat / Stella's Lounge / Grand Rapids Brewery
“It’s all about repeatability, having processes that work, and being able to implement them easily at each new location”
Boxcar Betty's
Boxcar Betty's
"TrustPlace reinforces the right ways of working for new staff"
Fooda
Fooda
"TrustPlace helps us communicate & keep track of important production steps, startups, and shutdowns
Riverside Manufacturing
Riverside Manufacturing
The TrustPlace mobile app helped us tremendously. It’s portable, easy, and user-friendly.
Kosta Shilev
Kosta ShilevPresident, Chicago Fit Performance
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Featured Content

Announcing Greenhouse Gas (GHG) Reporting & Analytics Module

January 19, 2022

Advanced Analytics for Restaurants & Food Service

December 14, 2021

Announcing TrustPlace Advanced Analytics

November 23, 2021

TrustPlace Restaurant Case Study – BarFly

October 18, 2021

Get your digital transformation started today.

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