Finally, an affordable, flexible, easy-to-implement tool to digitize and automate frontline operations, boosting productivity and governance across all your locations.
Shed the patchwork of multiple systems and non-digital ways of working for a powerful, all-in-one platform.
The world of operations performed by people in real life is largely analog. A Digital Operating System like TrustPlace facilitates the timely capture and distribution of digital information in an organization, making staff and operations more effective in an analog world. See more about the Industries we serve.
According to a new McKinsey & Co study, the benefits of digitizing frontline operations at scale are substantial:
After you decide what operational use cases and locations to deploy, think of these as the next steps to move toward digital transformation:
Using TrustPlace’s Reference Card module, structure all of your important information into Libraries and Collections. This is the backbone of your digital operations, as it contains important knowledge about how to work. This information is made up of formatted Rich Text, Images, Videos, PDFs, and other file attachments – and is indexed for search.
Reference Cards break up information into smaller, digestible “chunks” that, when published, can be searched, viewed through the Reference Card module, or routed to users in the context of their work. Some uses for Reference Cards include:
TrustPlace is designed to manage multiple locations into Properties. Each Property can be structured into Zones. This helps the organization assign Tasks to the proper area.
Use our Type system to group Properties and Zones. This way, you can identify standard ways of working for each type of Property and Zone, helping scale your operations across locations while taking into account their differences.
Use our Asset Management Module to track your equipment in your locations so that you can assign Procedures and Reference cards to them.
TrustPlace works the way you work. Procedures in TrustPlace consist of Checklists and Data Collection Forms, along with relevant Reference Cards. You develop your library of Procedures and then decide how you want to utilize them to manage and track your operations.
Procedures automatically generate Tasks on a recurring Time basis schedule (daily, weekly, etc.), or they can be initiated by a user using Events. For example, you can set up a Compliance Inspection as a recurring monthly task, or it can be initiated by an inspector on an as-needed basis.
Tasks are generated by the system according to how you set up your Procedures (Time or Event-based). Tasks show up on each user’s Task Dashboard, based on how you assign those tasks. Tasks have due dates and status (open, in-process, closed).
Using our Web, Smartphone, or Tablet app, staff sees the Tasks assigned to them and responds by entering information against the Checklists and Data Collection Form. They also can view the relevant Reference Cards at a glance. Our Mobile Companion has full access to the Tasks, and users can even augment their responses with camera shots from their phones.
Managers of a Zone or a Property can easily view the status and results of Tasks, including status and data collected. TrustPlace also has an Activity Log so that you can see everything that has been done against a Task, including the user ID and timestamp. Everything can also be viewed across the entire organization, creating a “closed-loop” system.
We provide a Dashboard to report summary statistics on Task progress by category and different date buckets.
Finally, we offer the capability to publish a report of selected procedures and status to stakeholders (accessible by a QR code) via the TrustPlace Public Portal.